FREE EXPRESS SHIPPING on all orders over $50 // FREE LOCAL DELIVERY for orders over $20

FAQ

CAFE

What are your opening hours?
We are open for dine-in or takeaway (reusable cups only)
Monday-Friday: 7am-2pm
Saturday: 8am-2pm

What areas are included in your FREE LOCAL DELIVERY service?
For all coffee bag orders over $20, we are doing free home deliveries to:
- Torquay and Jan Juc (MON, WED & FRI)
- Barwon Heads and Ocean Grove (WED ONLY)
- Geelong, Mt Duneed and Armstrong Creek (THURS ONLY)

What about deliveries outside these areas?
We offer FREE EXPRESS SHIPPING Australia-wide for all orders over $50 and for orders below that we offer express shipping at a rate of $10.

 

COFFEE

Where do you source your green beans?
We use trusted importers including Bennetts, Melbourne Coffee Merchants and Cofinet who all work directly with the farmers. We like to learn about the individual estates where the beans come from and look closely at their farming practices and worker conditions. We endeavour to only source beans from farms using sound, sustainable practices – and obviously producing beans of a high enough quality.

Are your beans fair trade certified?
Some of our beans happen to be Fair Trade, Rainforest Alliance or UTZ certified, but we prefer to look at the wider picture. There are many farms around the world producing amazing coffee with sound practices and worker conditions in place, but do not have the means to achieve certification. 

Essentially, we are happy to support any farms we see as doing the right thing and producing quality coffee.

We believe we’re taking an ethical approach and it’s hugely important to us. The fact that you’re reading this means you care about where coffee comes from too – and that’s a good thing.

Can I buy coffee ground?
Yes! We can grind your coffee for any brew method. When ordering from our website, be sure to select the grind setting you desire. If buying in-store, speak to our friendly baristas.

Do you sell home espresso machines?
Yes! However, we don't currently have them available on our website. Please email info@oceangrind.com.au for more information on machines currently available.

Do you sell alternative brew methods?
Yes! We stock a range of alternative brew methods. See our accessories page here to order online or chat to our friendly baristas to see which method will be best for you.

Do you have any recommended recipes for my brewing method?
Yes! We have a brew guide for our most popular brewing methods. Please see our brew guide page here for some tips on achieving a better brew.

STOCKISTS

Where can I buy your beans?
We're stoked to be stocked in a wide range of grocer stores and cafes. Check out the list on our stockist page here 
Or if you would like to see our coffee at your local store or cafe, please get in touch with us!

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